Privacy Policy

Last updated: November 11, 2025

Welcome to Hibi Cafe.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store hosted on Wix.

By using our website, you agree to the terms of this Privacy Policy. Please read it carefully before using our Services.

1. Personal Information We Collect

We collect personal information that helps us provide and improve our products and services. The types of information we may collect include:

Contact details such as your name, email address, phone number, and shipping/billing address.
Payment details such as payment method, transaction amount, and confirmation details (processed securely through Wix Payments, PayPal, or other payment gateways – we do not store your full card details).
Order details including items purchased, delivery information, and preferences.
Account information if you create an account, such as your username, password, and preferences.
Communications including messages, feedback, or inquiries you send to us.
Device and usage data such as IP address, browser type, and how you interact with our site. This information may be collected automatically through cookies and analytics tools provided by Wix or third-party apps.

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders.
Communicate with you about your purchases, returns, or support requests.
Improve our website, products, and customer experience.
Send you updates, promotions, or marketing materials (you can unsubscribe anytime).
Comply with legal obligations and protect against fraud or misuse of our website.

3. How We Store and Protect Your Information

Our website is hosted on Wix.com, which provides us with an online platform that allows us to sell our products and services to you.
Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix and used by our store adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council. This helps ensure the secure handling of credit card information.

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

4. Cookies and Tracking Tools

We and our service providers use cookies and similar technologies to improve your browsing experience.
Cookies help us remember your preferences, analyze traffic, and show relevant content or offers.

You can control or disable cookies through your browser settings. However, doing so may limit certain features on our website.

5. Sharing of Personal Information

We may share your information only when necessary to provide our services or comply with legal obligations, such as:

Wix.com (our hosting and platform provider).
Payment processors (e.g., Wix Payments, PayPal, Afterpay).
Delivery and logistics partners to fulfill and deliver your orders.
Email or marketing providers that help us send updates or promotions.
Legal authorities, if required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

6. Your Rights and Choices

You may have rights regarding your personal information, including:

Access – request a copy of the personal data we hold about you.
Correction – request updates or corrections to your information.
Deletion – request that we delete your information, subject to legal requirements.
Unsubscribe – opt out of marketing emails at any time by clicking “unsubscribe” in our emails.

If you wish to exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our website and services are not directed toward individuals under 16.
We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to have it removed.

8. International Data Transfers

Your information may be stored and processed on servers located outside your country, including where Wix and its partners operate.
By using our website, you consent to this transfer in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
We encourage you to review this page periodically for the latest information.